Introducing “Request a Card” – A Secure and Seamless Way to Collect Payment Details

Managing payments securely and efficiently is crucial for any transportation business. With Limo Anywhere’s latest feature, Request a Card, operators using LA Pay Gateway now have a streamlined way to collect customer payment details—enhancing security, reducing manual data entry and ensuring smoother transactions.

What is Request a Card?

This new feature allows you to send a secure email link to customers, where they can safely enter their credit card details. Once submitted, the system verifies the card with a $1 authorization (immediately voided) and securely stores it for future use on reservations, invoices, or customer accounts—depending on your preferences.

How Does It Work?

The Request a Card feature is similar to Request a Payment, but instead of charging the card, it simply stores the details for future use.

1. Send a Request:

   • From Reservations (Payment Info tab & Payment Terminal)
   • From Invoices
   • From Account Section (Financial Data Tab)

2. Customer Receives a Secure Email:

   • The email contains a link to a secure form where they can enter their payment details.
   • The system verifies the card and securely stores it based on selected preferences.

3. Options for Saving the Card:

   • ✅ Save Card on Account for Future Use – The card is stored for future transactions tied to that customer.
   • ✅ Save Card on Trip or Invoice Only – The card is stored only for that specific transaction.
   • ❌ Guest Trips – The card is stored on the trip, but not linked to an account.

Where Will You See This Feature?

Operators can access the Request a Card option from:
✅ Reservations – Payment Info tab
✅ Invoices – Payment Terminal
✅ Account Section – Financial Data tab

Benefits of Using Request a Card

🔒 Enhanced Security

Instead of manually collecting and entering card details, this feature ensures customers provide their payment information through a secure, encrypted link—reducing risks associated with storing sensitive data.

⏳ Saves Time & Reduces Manual Entry

Eliminate the need to call customers for payment details or manually enter credit card information. Request a Card allows customers to enter their details at their convenience.

📊 Improves Cash Flow & Payment Processing

Having payment details securely stored means faster transactions when it's time to process a charge, reducing delays in payments.

🔄 Seamless Integration with Scheduled Messaging

With new scheduled message tags, you can automate reminders to customers to enter their payment details:

• #CARDREQUESTACCOUNT# – Request a card for an account.
• #CARDREQUESTTRIP# – Request a card for a specific trip.
• #CARDREQUESTINVOICE# – Request a card for an invoice.

Additionally, a new trigger ensures an automatic email or SMS is sent if no credit card is preselected on a reservation.

Getting Started with Request a Card

To start using this feature, make sure:

• You are using LA Pay Gateway as your payment processor. You don’t need to do anything else it is all enabled for you currently. 

For a step-by-step guide, check out the full release notes:
👉 February 20, 2025 Release Notes

Final Thoughts

By adopting Request a Card, your business will benefit from:
✅ A more secure way to collect card details
✅ Faster and more reliable transactions
✅ Less manual work for staff
✅ Improved customer experience

Upgrade your payment process today and experience the benefits of a seamless, secure transaction system with Limo Anywhere!