Making the Most of System Rate Manager: Rate Groups

Understanding and setting up your System Rate Manager correctly is key to getting the most out of Limo Anywhere. Incorrect settings can lead to lost profits, overcharging customers, or paying drivers too much or too little.

Over the next few blogs, we’ll take a closer look at the System Rate Manager, starting with Rate Groups. Knowing how Rate Groups work will help ensure your rates are calculated right and your pricing stays consistent.

Rate Groups

A Rate Group defines how rates are related and applied to the final amount the customer will pay. Rates in the System Rate Manager must be assigned to a Rate Group. These groups are set in Limo Anywhere and cannot be changed. The main purpose of Rate Groups is to ensure that percentage-based rates are calculated correctly based on other fields, providing an accurate total.

• Base Rate (F, M):
  These rates are added together to form the Base Rate Total. For example, a fixed rate of $120 for a ride to the airport plus $15 for Waiting Time would result in a $135 Base Rate Total, which is part of the Grand Total.
• Gratuities (F, M, P):
  These rates apply to the Offset Base Rates Total (see Discount 5). For instance, a 20% standard gratuity applied to a $120 Base Rate Total results in $24 in Gratuity, which becomes part of the Grand Total.
• Taxes (P):
  These rates apply to the Offset Base Rates Total (see Discount 5). For example, a 7% Sales Tax applied to a $120 Base Rate Total results in $8.40 being added to the Grand Total.
• Miscellaneous (F, M):
  These rates apply to the Base Rate Total. For example, a $6 toll charge would be added to the Base Rate Total and become part of the Grand Total.
• Surcharge 1 (F, M, P):
  These rates apply to the Offset Base Rates Total (see Discount 5), plus Gratuity Total, plus Taxes Total, plus Miscellaneous Total. For example, an airport trip with a Base Rate Total of $120, a Gratuity of $24, Tolls of $6, and Taxes of 7% ($8.40) would have a Fuel Surcharge (Surcharge 1) of 9% applied. The surcharge would be $14.76, resulting in a Grand Total of $173.16.
• Surcharge 2 (F, M, P):
  These rates apply to the Offset Base Rates Total (see Discount 5), plus Taxes Total, plus Miscellaneous Total. For example, an airport trip with a Base Rate Total of $120, a Gratuity of $24, Tolls of $6, and Taxes of 7% ($8.40) would have a Fuel Surcharge (Surcharge 2) of 9% applied. The surcharge would be $13.60, making the Grand Total $172.00.
• Surcharge 3 (F, M, P):
  These rates apply to the Offset Base Rates Total (see Discount 5). For example, an airport trip with a Base Rate Total of $120, a Gratuity of $24, Tolls of $6, and Taxes of 7% ($8.40) would have a Fuel Surcharge (Surcharge 3) of 9% applied. The surcharge would be $12.00, resulting in a Grand Total of $171.40.
• Surcharge 4 (F, M, P):
  These rates apply to the Offset Base Rates Total (see Discount 5), plus Gratuity Total, plus Taxes Total, plus Miscellaneous Total, plus Surcharges 1, 2, and 3, minus all Discounts. For example, an airport trip with a Base Rate Total of $120, a Gratuity of $24, Tolls of $6, Taxes of 7% ($8.40), an Airport Surcharge (Surcharge 1) of $5, and a Base Rate Discount (Discount 5) of 4% ($4.80) would have a Fuel Surcharge (Surcharge 4) of 9% applied. The surcharge would be $15.12, bringing the Grand Total to $174.72.
• Surcharge 5 (F, M, P):
  These rates apply to the Offset Base Rates Total (see Discount 5), plus Taxes Total, plus Miscellaneous Total, plus all Surcharges, minus all Discounts. For example, an airport trip with a Base Rate Total of $120, a Gratuity of $24 (not included in the calculation for Surcharge 5), Tolls of $6, Taxes of 7% ($8.40), an Airport Surcharge (Surcharge 1) of $5, and a Base Rate Discount (Discount 5) of 4% ($4.80) would have a Fuel Surcharge (Surcharge 5) of 9% applied. The surcharge would be $14.00, making the Grand Total $172.60.
• Discount 1 (F, M):
  This discount applies to the Base Rate Total and is a fixed amount deducted from the Grand Total. For example, an airport trip with a $120 Base Rate Total and a $6 Discount 1 results in a $6 deduction, bringing the Grand Total to $114.
• Discount 2 (P):
  This discount applies to the Offset Base Rates Total (see Discount 5) and is deducted as part of the Grand Total. For example, a 6% Discount 2 applied to a $120 Base Rate Total would result in a $7.20 deduction, bringing the Grand Total to $112.80.
• Discount 3 (P):
  This discount applies to the Offset Base Rates Total (see Discount 5), plus Gratuity Total, plus Taxes Total, plus Miscellaneous Total, plus Surcharges 1, 2, and 3, and is subtracted from Discounts 1, 2, and 4. For example, an airport trip with a Base Rate Total of $120, a Gratuity of $24, Tolls of $6, and Taxes of 7% ($8.40), with a 6% Discount 3 applied, results in a $9.60 deduction included in the Grand Total of $163.20.
• Discount 4 (P):
  This discount applies to the Offset Base Rates Total (see Discount 5), plus Taxes Total, plus Miscellaneous Total, plus Surcharges 1, 2, and 3, and is subtracted from Discounts 1 and 2. For example, an airport trip with a Base Rate Total of $120, a Gratuity of $24 (not included in the calculation for Discount 4), Tolls of $6, Taxes of 7% ($8.40), and a Fuel Surcharge of 9% ($10.80), with a 4% Discount 4 applied, would result in a $6.40 deduction included in the Grand Total of $168.00.
• Discount 5 (F, M, P):
  This discount applies to the Base Rate Total and creates a new Offset Base Rates Total from which Gratuity, Taxes, and other Percentage Rates are calculated. For example, if an airport trip has a Base Rate Total of $120 and a 10% Discount 5, the new Offset Base Rates Total would be $108. Then, with a 20% Gratuity ($21.60) and 7% Taxes ($7.56), the Grand Total would be $137.16.

If you have any questions or need help, our Support team is here for you from 7 AM to 7 PM CT. Feel free to give us a call at 888-888-0302 x2 or send us an email at Support@LimoAnywhere.com.