Customer Service Archives

Enhancing Customer Communication with ReadBack Scripts in Limo Anywhere

Using ReadBack Scripts within Limo Anywhere is a powerful way to ensure clear, consistent communication with customers booking over the phone. By reading back trip details before finalizing the reservation, you can reduce errors and give clients added confidence in your service. This blog post will cover enabling ReadBack Scripts, setting up custom templates, and […]

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Tracking New Bookers in Limo Anywhere

When it comes to running a successful business, managing bookings and reservations is only half the battle. It\’s equally important to keep tabs on your clientele and attract new customers to ensure sustained growth. In this blog post, we\’ll explore how Limo Anywhere reporting can help you efficiently track new clients and help you to

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Using ReadBack Scripts in Limo Anywhere

Booking & Scheduling Software, Customer Service / By pvuckovic

Using the ReadBack Script functionality available within Limo Anywhere is an excellent way to ensure that crucial information is effectively and accurately communicated to your customers when booking over the phone. ReadBack Scripts give employees the ability to read back a summary of the trip to ensure everything is correct. In this blog we’ll cover

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Utilizing Account Priority in Limo Anywhere

Customer Service / By pvuckovic

While we know that operators treat all of their clients like they are VIPs, we also recognize that some clients may have additional expectations when it comes to amenities and services. Using the Account Priority setting in Limo Anywhere can help to draw attention to these clients in your dispatch grid and in your reporting.

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Utilizing Limo Anywhere\’s Linked Reservation Feature

Customer Service / By pvuckovic

Limo Anywhere allows you to group multiple reservations together using the Linked Reservation feature. You can use this functionality to show linked reservations on forms or replicate changes to multiples reservations. View Linked Reservations Open a Reservation In the top right of the reservation, click ‘Link’ Note: ‘Link’ will be in red if there are

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Expanded Support & Much More.

Customer Service / By pvuckovic

We have several noteworthy items to share. First, we have heard from you that expanded support coverage and tools are essential areas we can and should further invest in to provide best-in-class support. Based on this feedback, we are pleased to announce that we have officially expanded our support hours to include 7a-7p US Central Time on

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Help Yourself: Limo Anywhere’s Self-Service Billing Portal

Customer Service / By Limo Anywhere

In the past, whenever users needed help with a billing issue related to their Limo Anywhere accounts, they would call our billing department at 888-888-0302 x3 or email billing@limoanywhere.com. While you can still use these resources as needed, we are happy to announce that we are now offering a self-service billing portal for your convenience.

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What Limo Anywhere Customers Are Saying

Booking & Scheduling Software, Customer Service, Software / By Limo Anywhere

At Limo Anywhere, we like to keep in close contact with our clients. We visit their workplaces, meet up with them at trade shows, give out our direct phone lines, and interact with them on social media. We truly believe that we offer the best ground transportation software available, and we love hearing how Limo

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5000th Customer Giveaway!

Customer Service, Limo Anywhere Updates, Sales and Marketing / By Limo Anywhere

There is nothing more important to us here at Limo Anywhere than satisfying our customers and making sure that they experience the greatest service possible. For over a decade, we have had the pleasure of helping thousands of users book rides throughout the world and as we approach a milestone of 5000 users served, we

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Turning Your Reservationists Into Salespeople

Customer Service / By Limo Anywhere

Most companies in the chauffeured ground transportation industry are not large enough to have a full-time sales rep, and many don’t have any salespeople at all. It is a low margin business, and most companies are still here because they are so good, they built a brand on word-of-mouth and referrals. It’s quite impressive! However,

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