Our industry is completely contingent on the level of service we provide, the experience we deliver. Everything from the chauffeur’s attire to the wi-fi access in the vehicle, from the smile in the reservationist’s voice to the glossy polish of the door handles, from the assistance with baggage to the smooth billing process, is open […]
Imagine you check out at CVS and get one of their famously long receipts, and your list of purchases says: “medicine,” “supplies,” and “taxes and stuff.” Or you dine at a Michelin star restaurant and the items on your bill are “food” and “other things.” Technically correct, but not really what you expected, and
The main reason a Credit Card will not show for selection in the payment terminal is that the Credit Card does not belong to an account on the reservation. This is an improvement to help users select Credit Cards from an account. This helps display Credit Cards in a shorter list instead of listing a
Credit Card Numbers on the Payment Screen Read More »
As an operator, you likely encounter situations where you need to create the same (or nearly the same) reservation multiple times. Maybe you are managing a board meeting and you need a private vehicle for each VIP passenger from the same company, or perhaps you run a daily parking shuttle, or handle someone’s week-day commute
It Bears Repeating – Reservation Copy Feature Read More »
Canceled trips are a lousy reality, and most often, we’d probably prefer not to think about them at all. So it may feel like a waste of time to manage them in your system, but let’s look at it from a more positive perspective. The truth is, data integrity has genuine value: For understanding the
Managing Canceled Trips Read More »
This month we are launching our new “Passenger Web App” (PWA.) The PWA is an option we offer to operators so they can have a mobile presence for their business. At the core, the PWA provides a way for customers to book rides, manage their account, and track their in-progress rides with status updates and
Passenger Web App Promotion Read More »
Please be advised that due to synchronized security updates that were deployed in the past, a large portion of user passwords will be expiring in the next few days. If you are logged into the system and your password expires, you may experience some errors when doing certain tasks. If this occurs, please log out
PROACTIVE PASSWORD EXPIRATION/UPDATE POST Read More »
If you would like to send out a document from LimoAnywhere from your own email, you can use the Print to PDF functionality. See the steps below. Go to the ‘Print’ screen of the reservation. This can be accessed from the Reservation or the Dispatch Grid. Click ‘Print Now’ on your preferred document. Change the
Print to PDF Instructions Read More »
This month we are launching the “Passenger Web App” (PWA). PWA is an option we offer to operators so they can have a mobile presence for their business. At the core, the PWA provides a way for customers to book rides, manage their account, and track their in-progress rides with status updates and driver GPS
What We Have Been Working On Read More »
The ongoing COVID-19 crisis has taken a significant toll on the ground transportation industry. In times like these, we need solidarity to keep our businesses functioning. We encourage you to help by contacting your Congressional and Senate representatives as soon as possible. Together we can make a difference to ensure that the ground transportation industry
Urgent Legislative Action Needed! Read More »